Privacy Policy
IPSA QUAE AB ILLO INVENTORE VERITATIS ET QUASI
Information on data processing by OneJump
In the following sections, we describe which of your personal data will be processed while you use OneJump Services. For a better understanding, we differentiate between your basic user data (data provided by you while registering your account or communicating with us) and usage data (data automatically collected by us while you use our services).
1. Basic user data
a) What basic user data is collected and stored?
The use of some of the OneJump Services requires you to register a user account (hereinafter: OneJump Account). If you reside outside of designated geographic areas where we provide OneJump Services, you may be blocked from registering a user account. During the registration process, you will be asked to give us several pieces of information, in particular:
Email address
Username (pseudonym)
Password
Confirmation that you are 18 or older
User nickname
To buy virtual items and gadgets in our game, further information will generally have to be provided to the chosen payment service provider in the course of the payment process. This information will be collected and processed solely by the relevant payment service provider (e.g. PayPal, Razer, Paysafecard, Google Pay etc.) in accordance with their privacy policy. For a successful transfer of the requested payment, the payment service provider may request from us certain personal data, processed by us, such as your IP address or user ID. Such data will be transferred to the payment service provider only when necessary to process or correct a billing matter, and will not be used for other purposes once the matter is resolved. Please read the privacy policy of the relevant payment service provider before effecting the transaction. We merely receive a transaction confirmation from the payment service provider, which confirms the payment to us and enables us, if necessary (e.g. in the event of a legal dispute), to obtain further payment details in accordance with the privacy policy of the payment service provider, in particular your name and your contact details.
We may also collect your name and email address when you contact us through "Contact Us" tab in our homepage.
b) For what purposes do we collect, process and use basic user data?
We use the data you provide during registration in order to open an individual OneJump Account for you to enable you to use the OneJump Services, to satisfy your requests, to fulfil your orders and to send you confirmation of purchases and other account and use related information. In addition to that, we use the data for statistical purposes in order to improve user friendliness and to promote the service. We also use the information related to your OneJump Account to tailor the advertisements displayed within our services to your specific interests by assigning you to certain interest groups on the basis of this information. In particular, we use the information you provide to us in relation to your OneJump Account for the following purposes:
to offer customer service and to process user requests;
for settling fees, facilitating purchase and fee payments, delivery of goods;
to subscribe you to newsletters, including newsletter advertising, insofar as you have given us your prior express consent;
to analyse the performance of our services, in order to ensure the proper operation of our services and to identify and remedy software errors and security risks as well as to improve our services according to our users' requirements;
to offer software updates and dynamic content;
to contact you in connection with the provision of our services;
to enforce our Terms of Use;
to prevent fraud;
to ensure that you have the minimum legal age to use our services;
to enable you to create a personal profile; and
to enable your (personalised) use of our website and services including enquiries and requests regarding product and customer service, advertising and log-in.c) How long is basic user data stored?
The data will generally be stored to the OneJump Account until the account is deleted. Where the use is subject to declarations of consent, it will be stored until receipt of a notification of revocation, but not longer than the existence of your account.
Please note that we may be obligated, on the basis of statutory obligations, in particular provisions relating to tax law and commercial regulations, to archive the relevant personal data even beyond the effective date of your revocation or deletion of your account. The data will be deleted after the relevant statutory time period. Under specific tax laws, we are obligated to store relevant information for up to ten years. For example, this is related to all information from commercial letters, invoices, and ledgers. Occasionally, these may contain your personal data.
Besides those statutory obligations, we are entitled to store your personal data for specific cases. The end of the storing period depends on the purpose for which we still need your personal data. This means we store your personal data for at least the duration of our relationship with you as our customer. However, we are permitted to store personal data for longer where permitted by law, such as to bring, or defend ourselves against, legal claims. This retention period relates to the respective periods set forth by a given statute of limitation. We delete your personal data six months after you delete or revoke your account unless we are otherwise permitted or required to retain that data by law.
2. Usage data
In addition to the information you actively provide to us, we automatically collect a range of data as users use our websites and other OneJump Services, in particular on the manner and extent of the use of our services, which requires no action on your part.
a) What data is automatically collected?
Data on Websites automatically collected:
Automatically collected data includes data which is not directly related to your person or associated with your identity, such as the IP address allocated to your device at the time of access (in anonymised form), duration of access, the pages displayed and other data automatically conveyed by your PC, e.g. in the form of log files with information, in particular, your operating system, browser information, language settings, your screen resolution and your internet service provider. The data automatically collected on our websites are not used to identify you personally or to contact you.
Data in Game automatically collected:
In the course of use of our OneJump Services we also collect a range of service related data, e.g. on the functions of a service used by you, game statistics, number of points and achievements attained, user rankings and the time which you spend on our games, IP address (both at login, as well as each match you play), MAC address, information on the hardware you are using. This information will be stored and allocated to your OneJump Account and used for the statistical evaluation of your use (see b) below). Upon deletion of your account, this information is deleted.
b) For what purposes do we collect, process and use usage data?
We use your usage data to facilitate your use of our services, to correct technical problems, to ensure the continuous functioning of our products and services and to improve and further develop these according to the needs of our users. We use the automatically collected usage data as described above under a) for the following purposes:
to fulfil your orders;
to authenticate your software and verify your rights of use;
to ascertain your approximate location in order to offer country and language specific services and functions as well as statistical evaluations on the use of our services.
to block persons residing outside of designated geographic areas where we provide OneJump Services from registering a OneJump Account.3. Possible disclosure of your personal data to third parties
Generally, your data is processed exclusively by us and we do not pass on any personal user data to third parties unless we need to do so in order to offer you certain OneJump Services.
Related Entities
We may disclose your personal data to other players and/or the general public
We may disclose your personal data:
to data protection regulatory authorities;
in response to an enquiry from a government agency; and
to other regulatory authorities with jurisdiction over our activities.
Professional advisors and Auditors
We may disclose your personal data to professional advisors (such as legal advisors and accountants) or auditors for the purpose of providing professional services to us.
Replacement providers
In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.
If OneJump or substantially all of its assets are acquired by a third party, personal data held by us about our clients and candidates/market participants will be one of the transferred assets.
In certain circumstances, you have the option of sharing information with others yourself as part of the OneJump Services, e.g. if you give out personal information in a publically accessible player or forum profile. However, we do not transfer such data to other third parties.
Otherwise, your data will only be passed on in special exceptional cases, where we are obligated or entitled to do so by statute or upon binding order from a public authority.
4. Where is the data stored?
We generally store and process data collected in relation to the use of OneJump Services on servers.5. How do we protect your personal data?
Efforts to protect your personal data at our systems
We take security seriously and put in place measures to protect your information
We maintain technical, organizational and physical security measures to protect your information. It should be noted that no type of transmission via the internet or method of electronic data storage is 100% secure. We can therefore offer no guarantee against unauthorized access to our servers and systems.
6. Data Protection Contact
You may contact us for any enquiries concerning our privacy policy, including the exercise of your rights, by email to 1JumpContact@gmail.com.
In the following sections, we describe which of your personal data will be processed while you use OneJump Services. For a better understanding, we differentiate between your basic user data (data provided by you while registering your account or communicating with us) and usage data (data automatically collected by us while you use our services).
1. Basic user data
a) What basic user data is collected and stored?
The use of some of the OneJump Services requires you to register a user account (hereinafter: OneJump Account). If you reside outside of designated geographic areas where we provide OneJump Services, you may be blocked from registering a user account. During the registration process, you will be asked to give us several pieces of information, in particular:
Email address
Username (pseudonym)
Password
Confirmation that you are 18 or older
User nickname
To buy virtual items and gadgets in our game, further information will generally have to be provided to the chosen payment service provider in the course of the payment process. This information will be collected and processed solely by the relevant payment service provider (e.g. PayPal, Razer, Paysafecard, Google Pay etc.) in accordance with their privacy policy. For a successful transfer of the requested payment, the payment service provider may request from us certain personal data, processed by us, such as your IP address or user ID. Such data will be transferred to the payment service provider only when necessary to process or correct a billing matter, and will not be used for other purposes once the matter is resolved. Please read the privacy policy of the relevant payment service provider before effecting the transaction. We merely receive a transaction confirmation from the payment service provider, which confirms the payment to us and enables us, if necessary (e.g. in the event of a legal dispute), to obtain further payment details in accordance with the privacy policy of the payment service provider, in particular your name and your contact details.
We may also collect your name and email address when you contact us through "Contact Us" tab in our homepage.
b) For what purposes do we collect, process and use basic user data?
We use the data you provide during registration in order to open an individual OneJump Account for you to enable you to use the OneJump Services, to satisfy your requests, to fulfil your orders and to send you confirmation of purchases and other account and use related information. In addition to that, we use the data for statistical purposes in order to improve user friendliness and to promote the service. We also use the information related to your OneJump Account to tailor the advertisements displayed within our services to your specific interests by assigning you to certain interest groups on the basis of this information. In particular, we use the information you provide to us in relation to your OneJump Account for the following purposes:
to offer customer service and to process user requests;
for settling fees, facilitating purchase and fee payments, delivery of goods;
to subscribe you to newsletters, including newsletter advertising, insofar as you have given us your prior express consent;
to analyse the performance of our services, in order to ensure the proper operation of our services and to identify and remedy software errors and security risks as well as to improve our services according to our users' requirements;
to offer software updates and dynamic content;
to contact you in connection with the provision of our services;
to enforce our Terms of Use;
to prevent fraud;
to ensure that you have the minimum legal age to use our services;
to enable you to create a personal profile; and
to enable your (personalised) use of our website and services including enquiries and requests regarding product and customer service, advertising and log-in.c) How long is basic user data stored?
The data will generally be stored to the OneJump Account until the account is deleted. Where the use is subject to declarations of consent, it will be stored until receipt of a notification of revocation, but not longer than the existence of your account.
Please note that we may be obligated, on the basis of statutory obligations, in particular provisions relating to tax law and commercial regulations, to archive the relevant personal data even beyond the effective date of your revocation or deletion of your account. The data will be deleted after the relevant statutory time period. Under specific tax laws, we are obligated to store relevant information for up to ten years. For example, this is related to all information from commercial letters, invoices, and ledgers. Occasionally, these may contain your personal data.
Besides those statutory obligations, we are entitled to store your personal data for specific cases. The end of the storing period depends on the purpose for which we still need your personal data. This means we store your personal data for at least the duration of our relationship with you as our customer. However, we are permitted to store personal data for longer where permitted by law, such as to bring, or defend ourselves against, legal claims. This retention period relates to the respective periods set forth by a given statute of limitation. We delete your personal data six months after you delete or revoke your account unless we are otherwise permitted or required to retain that data by law.
2. Usage data
In addition to the information you actively provide to us, we automatically collect a range of data as users use our websites and other OneJump Services, in particular on the manner and extent of the use of our services, which requires no action on your part.
a) What data is automatically collected?
Data on Websites automatically collected:
Automatically collected data includes data which is not directly related to your person or associated with your identity, such as the IP address allocated to your device at the time of access (in anonymised form), duration of access, the pages displayed and other data automatically conveyed by your PC, e.g. in the form of log files with information, in particular, your operating system, browser information, language settings, your screen resolution and your internet service provider. The data automatically collected on our websites are not used to identify you personally or to contact you.
Data in Game automatically collected:
In the course of use of our OneJump Services we also collect a range of service related data, e.g. on the functions of a service used by you, game statistics, number of points and achievements attained, user rankings and the time which you spend on our games, IP address (both at login, as well as each match you play), MAC address, information on the hardware you are using. This information will be stored and allocated to your OneJump Account and used for the statistical evaluation of your use (see b) below). Upon deletion of your account, this information is deleted.
b) For what purposes do we collect, process and use usage data?
We use your usage data to facilitate your use of our services, to correct technical problems, to ensure the continuous functioning of our products and services and to improve and further develop these according to the needs of our users. We use the automatically collected usage data as described above under a) for the following purposes:
to fulfil your orders;
to authenticate your software and verify your rights of use;
to ascertain your approximate location in order to offer country and language specific services and functions as well as statistical evaluations on the use of our services.
to block persons residing outside of designated geographic areas where we provide OneJump Services from registering a OneJump Account.3. Possible disclosure of your personal data to third parties
Generally, your data is processed exclusively by us and we do not pass on any personal user data to third parties unless we need to do so in order to offer you certain OneJump Services.
Related Entities
We may disclose your personal data to other players and/or the general public
We may disclose your personal data:
to data protection regulatory authorities;
in response to an enquiry from a government agency; and
to other regulatory authorities with jurisdiction over our activities.
Professional advisors and Auditors
We may disclose your personal data to professional advisors (such as legal advisors and accountants) or auditors for the purpose of providing professional services to us.
Replacement providers
In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.
If OneJump or substantially all of its assets are acquired by a third party, personal data held by us about our clients and candidates/market participants will be one of the transferred assets.
In certain circumstances, you have the option of sharing information with others yourself as part of the OneJump Services, e.g. if you give out personal information in a publically accessible player or forum profile. However, we do not transfer such data to other third parties.
Otherwise, your data will only be passed on in special exceptional cases, where we are obligated or entitled to do so by statute or upon binding order from a public authority.
4. Where is the data stored?
We generally store and process data collected in relation to the use of OneJump Services on servers.5. How do we protect your personal data?
Efforts to protect your personal data at our systems
We take security seriously and put in place measures to protect your information
We maintain technical, organizational and physical security measures to protect your information. It should be noted that no type of transmission via the internet or method of electronic data storage is 100% secure. We can therefore offer no guarantee against unauthorized access to our servers and systems.
6. Data Protection Contact
You may contact us for any enquiries concerning our privacy policy, including the exercise of your rights, by email to 1JumpContact@gmail.com.